Our Promise

At The WD Group we strive to keep our promise to our customers and try to offer a transparent service from project acceptance to completion. Our customers are always kept informed come rain or shine.

We make sure that all of our goods are supplied right the first time and on time and delivered to you by our WD staff in our fleet of customized vehicles anywhere in the UK.

Our commitment to an exceptional customer service experience will ensure that all enquiries and orders are acknowledged within 4 hours of receipt and no matter what, you can always speak with a member of our team regarding your order. Any issues or queries will be handled promptly and professionally.

All of our PVCu windows and doors with the exception of special colours and arches are available on a 5 day turn around.

Window & Door operate a stringent vetting process for all of our suppliers and we can assure that all of our products are manufactured to the highest level of craftsmanship and can withstand the test of time, only choosing to work with suppliers that are highly accredited along with the products they supply. ALL our workmanship and materials are fully guaranteed subject to careless wear and tear.

The WD Group are also fully compliant with most relevant industry bodies.

Crucially The WD Group are over 30 Years old and are not going anywhere so you can rest assured that should anything go wrong for whatever reason we will still be here to honour our promise to you.

If you should require a more detailed up-to-date product guarantee please contact us and request a copy of the associated product guarantee.

 

Contact Us

The WD Group, Unit T Riverside Industrial Estate,
Atherstone Street, Tamworth, Staffordshire, B78 3RW

Tel. 01827 281139  Fax. 01827 254981
Email. info@windowanddoor.co.uk
Company No. 3737054

Our Accreditations